Cancel your free trial of Microsoft 365 Family (2024)

FAQs

Can I cancel Microsoft 365 before free trial ends? ›

You can cancel your free trial at any time to stop future charges. To cancel a free trial, turn off recurring billing. If you don't turn off recurring billing, after your one month free trial ends, you're charged the applicable subscription fee.

Go to the Manage subscription page and if prompted, sign in with the same Microsoft account you used to purchase your Microsoft 365 subscription. Select Cancel subscription (it might say Upgrade or cancel).

On Windows 10, click the Start button and type control panel. Press Enter, and then click Uninstall a program. Then select Microsoft 365 and click Uninstall. If you want to make sure Office is completely uninstalled, the best way is to use the Easy Fix tool.

After you cancel a 365 Family subscription, you and anyone you shared it with will have your OneDrive space allocation reduced to the standard 5GB free allocation. Any files above 5GB will no longer be accessible. So you should download files to reduce OneDrive use to less than 5GB before cancelling your subscription.

After 30 days, your free trial will automatically convert to a paid subscription, and the subscription price will be charged to the payment method you provided at sign-up.

Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else. Check if a payment method needs to be updated.

With a Microsoft 365 Family subscription, every person gets innovative new features and updates as soon as they are released, so everyone is always working with the latest and the greatest.

Microsoft 365 lets you cancel your package at any time regardless of whether you have a monthly or annual subscription.

Some companies require you to submit cancellation requests a day or two before the start of the first billing period. Generally, when you log into your account, there's an option to cancel under the section for billing or subscription management.

Do you still get charged if you cancel a free trial? ›

Usually, you have to give your credit card number for a “free trial.” That way, the company can charge you if you don't cancel before the trial period ends. Dishonest businesses make it tough to cancel, and will keep charging you — even if you don't want the product or subscription anymore.

It depends on the specific terms and conditions of the free trial. Some companies may require you to provide payment information upfront and automatically charge you once the trial period ends, unless you cancel before the end of the trial period.

You should definitely uninstall any trial version that is preinstalled on your computer. See https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8.

As long as you cancel your trial membership before the end of the 30 day trial period (or 6 months for Prime Student), you'll won't get billed. After you cancel your free trial, your benefits won't end immediately—you'll still get free 2-day shipping, access to Prime video, and more until the end of the trial period.

Microsoft 365 trials typically run for one month. Additionally, if you cancel within the first 30 days of a subscription renewal, you can get a refund for the remaining period of your subscription. If you have an annual subscription, you can also opt to let it expire at the end of the billing period.

However, they can still use Office 365 services for 30 days without any interruptions. Once a Microsoft 365 license reaches its expiration date, it goes through a series of stages before permanent deletion. These stages are Expired, Disabled, and Deleted.

Files saved locally on your PC won't be lost when you cancel your subscription. You just won't have a specific set of programs to edit your Microsoft Office files.