What are the 5 roles in emergency response? (2023)

The emergency plan includes:


  • Organization
  • Testing and Revision
  • What is the role of the emergency response team?
  • What are the 5 steps of an emergency situation?
  • What is the role of the emergency?
  • What are the four roles of an emergency?
  • All possible emergencies, consequences, required actions, written procedures, and the resources available.
  • Detailed lists of emergency response personnel including their cell phone numbers, alternate contact details, and their duties and responsibilities.
  • Floor plans.
  • Large scale maps showing evacuation routes and service conduits (such as gas and water lines).

Since a sizable document will likely result, theplan should provide staff members with separate written instructions about their particular emergency response duties.

The following are examples of the parts of an emergency plan. These elements may not cover every situation in every workplace but serve as a general guideline when writing a workplace specific plan:


The objective is a brief summary of the purpose of the plan; that is, to reduce human injury and damage to property and environment in an emergency.It also specifies those staff members who may put the plan into action. The objective identifies clearly who these staff members are since the normal chain of command cannot always be available on short notice. At least one of them must be on the site at all times when the premises are occupied. The extent of authority of these personnel must be clearly indicated.

(Video) Emergency Response Roles


One individual should be appointed and trained to act as Emergency Co-ordinator as well as a "back-up"co-ordinator. However, personnel on site during an emergency are key in ensuring that prompt and efficient action is taken to minimize loss. In some cases it may be possible to recall off-duty employees to help, but the critical initial decisions usually must be made immediately.

Specific duties, responsibilities, authority, and resources must be clearly defined. Among the responsibilities that must be assigned are:

  • Reporting the emergency.
  • Activating the emergencyplan.
  • Assuming overall command.
  • Establishing communication.
  • Providing medical or first aid.
  • Alerting staff.
  • Ordering response, including evacuation.
  • Ensuring emergency shut offs are closed.
  • Alerting external agencies, as necessary.
  • Confirming evacuation is complete.
  • Alerting outside population of possible risk, as necessary.
  • Requesting external aid.
  • Coordinating activities of various groups.
  • Advising relatives of casualties.
  • Sounding the all-clear.
  • Advising media.

This list of responsibilities should be completed using the previously developed summary of responses for each emergency situation. Sufficient alternates for each responsible position must be named to ensure that someone with authority is available onsite at all times.

External organizations that may be available to assist (with varying response times) include:

  • Firedepartments.
  • Mobile rescue squads.
  • Ambulance services.
  • Police departments.
  • Telephone companies.
  • Hospitals.
  • Utility companies.
  • Industrial neighbours.
  • Government agencies.

These organizations should be contacted in the planning stages to discuss each of their roles during an emergency. Mutual aid with other industrial facilities in the area should be explored.

Pre-planned coordination is necessary to avoidconflicting responsibilities. For example, the police, fire department, ambulance service, rescue squad, company fire brigade, and the first aid team may be on the scene simultaneously. A pre-determined chain of command in such a situation is required to avoid organizational difficulties. Under certain circumstances, an outside agency may assume command.

(Video) Ep21 - ERT(emergency response team) roles?

Possible problems in communication have been mentioned in several contexts. Efforts should be made to seek alternate means ofcommunication during an emergency, especially between key personnel such as overall commander, on-scene commander, engineering, fire brigade, medical, rescue, and outside agencies. Depending on the size of the organization and physical layout of the premises, it may be advisable to plan for an emergency control centre with alternate communication facilities. All personnel with alerting or reporting responsibilities must be provided with a current list of cell phone numbers and addresses of thosepeople they may have to contact.


Many factors determine what procedures are needed in an emergency, such as:

  • Nature of emergency.
  • Degree of emergency.
  • Size of organization.
  • Capabilities of the organization in an emergency situation.
  • Immediacy of outside aid.
  • Physical layout of the premises.

Common elements to be considered in all emergencies include pre-emergency preparation and provisions for alerting andevacuating staff, handling casualties, and for containing the hazards.

Natural hazards, such as floods or severe storms, often can be predicted at least with some advance notice. The plan should take advantage of such warnings with, for example, instructions on sand bagging, moving equipment to needed locations, providing alternate sources of power, light or water, extra equipment, and relocation of personnel with special skills. Phased states of alert allow such measures to beinitiated in an orderly manner.

The evacuation order is of greatest importance in alerting staff. To avoid confusion, only one type of signal should be used for the evacuation order. Commonly used for this purpose are sirens, fire bells, whistles, flashing lights, paging system announcements, or word-of-mouth in noisy environments. The all-clear signal is less important since time is not such an urgent concern.

The following are "musts":

(Video) Roles and Responsibilities for Team Members During Emergencies

  • Identify evacuation routes,alternate means of escape, make these known to all staff. Keep the routes unobstructed.
  • Specify safe locations for staff to gather for head counts to ensure that everyone has left the danger zone. Assign individuals to assist employees who may need help evacuating quickly.
  • Carry out treatment of the injured and search for the missing simultaneously with efforts to contain the emergency.
  • Provide alternate sources of medical aid when normal facilities may be in the dangerzone.
  • Ensure the safety of all staff (and the general public) first, then deal with the fire or other situation.

Testing and Revision

Completing a comprehensive plan for handling emergencies is a major step toward preventing disasters. However, it is difficult to predict all of the problems that may happen unless the plan is tested. Exercises and drills may be conducted to practice all or critical portions (such as evacuation) of the plan. A thorough and immediatereview after each exercise, drill, or after an actual emergency will point out areas that require improvement. Knowledge of individual responsibilities can be evaluated through paper tests or interviews.

The plan should be revised when shortcomings have become known, and should be reviewed at least annually. Changes in plant infrastructure, processes, materials used, and key personnel are occasions for updating the plan.

It should be stressed that provision must be made for thetraining of both individuals and teams, if they are expected to perform adequately in an emergency. An annual full-scale exercise will help in maintaining a high level of proficiency.

What is the role of the emergency response team?

The Emergency Response Team (ERT) is responsible for creating, implementing, updating and maintaining an appropriate plan of action.

What are the 5 steps of an emergency situation?

5 phases of emergency management.

(Video) Qatar2022 : Security Guard Jobs, Responsibilities and Roles During Fire Emergency response Steps

Prevention. Prevention focuses on preventing hazards from occurring, whether they are natural, technological or caused by humans. ... .

Mitigation. Mitigation is the effort to reduce loss of life and property by lessening the impact of disasters and emergencies. ... .

Preparedness. ... .

Response. ... .


What is the role of the emergency?

the saving of life and rescue of people. protection of properties and prevention of escalation. the carrying out of other specialist services, including flood/water rescue services. to assist people where the use of fire service personnel and equipment is relevant.

(Video) Roles and Responsibilities for Incident Management Team Members During Emergencies

What are the four roles of an emergency?

ISC's role and responsibilitiesEMAP provides funding to First Nations communities so they can build resiliency, prepare for natural hazards and respond to them using the 4 pillars of emergency management: mitigation, preparedness, response, and recovery.


What is the role of the emergency response team? ›

It is the responsibility of emergency responders at the scene to isolate, contain, and neutralize the incident. The ERT will be responsible for managing and directing the activities of the various departments that will be involved in emergency response and recovery.

What is the 5 types of emergency? ›

Types of Emergencies
  • Severe Weather (Tornadoes, Thunderstorms, Hail) ...
  • Fire. ...
  • Hazardous Materials Accidents. ...
  • Chemical/Biological/Radiological (CBR) Emergencies. ...
  • Aircraft Crashes. ...
  • National Emergency (War, Terrorism) ...
  • Civil Disorder. ...
  • Active Shooter.

What are the four roles of an emergency? ›

EMAP provides funding to First Nations communities so they can build resiliency, prepare for natural hazards and respond to them using the 4 pillars of emergency management: mitigation, preparedness, response, and recovery.

What are the major roles in emergency management? ›

  • Assess hazards and prepare plans to respond to emergencies and disasters in order to minimize risk to people and property.
  • Meet with public safety officials, private companies, and the public regarding emergency response plans.
  • Organize emergency response training for staff, volunteers, and other responders.

What is the role of the responder? ›

They can help manage "evacuation, rescue, crowd control, and medical attention." Not only do first responders get called on in times of national need, but they are also relied on to prepare their communities for the likelihood of a disaster.

What are the 5 steps when assessing an emergency situation? ›

Emergency advice
  1. Check for Danger.
  2. Check for a Response.
  3. Open Airway.
  4. Check Breathing.
  5. Check Circulation.
  6. Treat the steps as needed.

What are the five steps of the emergency action plan? ›

Here are the 5 key items we look at for workplace emergency management:
  • We analyse threats and risks: ...
  • Evaluate available resources: ...
  • Define actions and support groups: ...
  • Put the workplace emergency response plan on paper: ...
  • Disseminate and evaluate:
17 Sept 2020

What are the 3 C's of emergency response? ›

Training your brain before you find yourself in a high-pressure situation may help you save a life or potentially help someone in pain. There are three basic C's to remember—check, call, and care. When it comes to first aid, there are three P's to remember—preserve life, prevent deterioration, and promote recovery.

What are the 6 emergency response steps? ›

There are six main priorities for a first aider / first responder in an emergency situation:
  • Stop to assess the situation – watch out for danger. ...
  • Make sure it is safe to approach the scene. ...
  • Make the area safe. ...
  • Assess the victim. ...
  • Call for help.
  • Resuscitate and treat injuries as necessary.
21 Apr 2019

What are the 4 R's of emergency management? ›

The New Zealand integrated approach to civil defence emergency management can be described by the four areas of activity, known as the '4 Rs'; Reduction, readiness, response and recovery.

What are the 4 C's in the emergency action steps? ›

Aligned with the founding principles of the National Voluntary Organizations Active in Disaster (National VOAD), VALs are committed to fostering the four Cs: communication, coordination, collaboration, and cooperation. Communication is integral for developing and maintaining effective channels for sharing information.

What are the roles of a first aider an emergency? ›

The role of a first aider is to provide immediate, lifesaving, medical care before the arrival of further medical help. This could include performing procedures such as: Placing an unconscious casualty into the recovery position. Performing Cardiopulmonary resuscitation (CPR)

What are the 7 emergency management steps? ›

Be Prepared: The 7 Components of an Emergency Plan
  • Planning – Work through many emergency scenarios. ...
  • Training – ...
  • Drills – ...
  • Education – ...
  • Technology – ...
  • Coordination – ...
  • Communication –

Why are roles assigned during an emergency? ›

During an emergency, everybody has a role to play. In order to ensure that an emergency response plan is effective, clearly define the roles and responsibilities of everyone, and remind people of their obligations a few times a year.

What is a emergency response? ›

Emergency response includes any systematic response to an unexpected or dangerous occurrence. The goal of an emergency response procedure is to mitigate the impact of the event on people and the environment.

What are the roles of first responder? ›

The first responder should be concerned with the following tasks: Identifying the crime scene Officers or incident response team members who arrive first at a scene should identify the scope of the crime scene and establish a perimeter.

What are the roles and responsibilities of the first responder? ›

He or she takes photographs of all the evidence. Collecting complete information about the incident: For collecting the complete information about the incident, the first responder conducts preliminary interviews of all persons present at the crime scene and asks questions about the incident.

What are the four types of first responders? ›

Emergency Medical Technicians (EMTs), paramedics, firefighters, and police officers are all considered first responders.

What are the three P's in an emergency? ›

Emergency Preparedness makes sense for everyone. But you need to Plan, Prepare and Practice to assure a successful outcome.

What is the 3 P's in first aid? ›

The PPP acronym in first aid stands for: Preserve Life. Prevent Deterioration. Promote Recovery.

What are the 5 principles of first aid? ›

Principles of First Aid
  • Preserve Life.
  • Prevent Deterioration. ...
  • Promote Recovery. ...
  • Taking immediate action. ...
  • Calming down the situation. ...
  • Calling for medical assistance. ...
  • Apply the relevant treatment.
16 Aug 2019

What is the 3 final emergency action steps? ›

To take appropriate actions in any emergency, follow the three basic emergency action steps — Check-Call-Care. Check the scene and the victim. Call the local emergency number to activate the EMS system. Ask a conscious victim's permission to provide care.

What are the 8 components of an emergency action plan? ›

Key components of an Emergency Action Plan
  • Evacuation procedures, escape routes and floor plans.
  • Reporting and alerting authorities.
  • Alerting staff and visitors of an emergency.
  • Accounting for people after implementing an EAP.
  • Notifying parents, guardians or next of kin.
  • Identifying a media contact person.
  • Training new staff.

What is step 4 of the six steps to emergency response? ›

STEP 4 - Analyse requirements for sheltering and evacuation.

What are 5 reasons to stop CPR? ›

Once you begin CPR, do not stop except in one of these situations:
  • You see an obvious sign of life, such as breathing.
  • An AED is available and ready to use.
  • Another trained responder or EMS personnel take over.
  • You are too exhausted to continue.
  • The scene becomes unsafe.

What are 4 major duties of a first responder at an emergency scene? ›

ventilating patients; ♦ administering cardiopulmonary resuscitation; ♦ providing emergency medical care of simple and multiple system trauma such as: ♦ controlling hemorrhage, ♦ bandaging wounds, ♦ manually stabilizing injured extremities.

Who is the most important person in an emergency situation? ›

First aiders may be 'first on scene' at an incident so need to know basic principles of incident management. The main principle of incident management is that you are the most important person and your safety comes first!

What is the most important rule in an emergency? ›

As in any emergency situation, the most important rule is to always think SAFETY. Following basic safety precautions helps to keep you and other bystanders safe, and assists the trained first responders in identifying and controlling the release.

Which roles are performed by the emergency operations center? ›

Roles and Responsibilities
  • Overall management of the incident.
  • Manages response by coordinating all members of the EOC, EPG and field units.
  • Assesses incident priorities.
  • Assesses resources needs and orders.
  • Coordinates with outside agencies.
  • Approves demobilixation of resources.

What is the rule of emergency? ›

President Rule, under Article 356

A state of emergency can be declared in any state of India under article 356 on the recommendation of the governor of the state. Every state in India except two states, Chhattisgarh and Telangana has been under a state of emergency at some point of time or the other.

What is the first rule in an emergency? ›

Danger – always check the danger to you, any bystanders and then the injured or ill person. Make sure you do not put yourself in danger when going to the assistance of another person.

What is the most important rules to remember in any emergency? ›

The most important thing to remember in an emergency is to STAY CALM and call 911. Make sure you know where you are and speak slowly and clearly. The dispatcher who answers your call will speak to you calmly. Don't be alarmed, as the dispatcher is specially trained to remain calm.

What are the golden rules of emergency care? ›

The golden rules of First Aid
  • Use a systematic approach in all medical emergencies.
  • Identify and avoid risks to yourself, the person affected and third parties.
  • Request support early (first aiders, AED, emergency number 144).
  • Be “suspicious” and primarily assume it is something serious.

What are the 3 emergency situations? ›

You can do so by identifying the warning signs of such situations and responding appropriately.
  • Heart attack. When the heart does not get the blood it needs, the cells get damaged and the heart muscles die due to an oxygen deficit. ...
  • Traumatic head injury. ...
  • Burns. ...
  • Stroke. ...
  • Convulsions.
24 Dec 2019

In which order should persons act in an emergency? ›

To take appropriate actions in any emergency, follow the three basic emergency action steps — Check-Call-Care. Check the scene and the victim. Call the local emergency number to activate the EMS system. Ask a conscious victim's permission to provide care.

What are the 6 priorities in an emergency? ›

To safely work through an emergency, consider these 6 priorities.
  • Stop to assess the situation – watch out for danger. ...
  • Make sure it is safe to approach the scene. ...
  • Make the area safe. ...
  • Assess the victim. ...
  • Call for help. ...
  • Resuscitate and treat injuries as necessary.
1 Nov 2022

How do you handle an emergency? ›

How to Handle an Emergency
  1. Take a deep breath to calm down a little.
  2. Call 911.
  3. Tell the operator there's an emergency.
  4. Say your name and where you are (the exact address if you know it).
  5. Explain what happened and how many people are hurt. ...
  6. Follow all of the operator's instructions carefully.

What are the five things to avoid during emergency? ›

Here are five of them.
  • 1) Panic. When things go wrong, you need to stay calm. ...
  • 2) Rush. You probably feel like you don't have much time to react, and you may not. ...
  • 3) Stop doing checklists. Checklists are there for a reason. ...
  • 4) Stop communicating. ...
  • 5) Stop flying the plane.
25 Feb 2020

What are the 7 steps of first aid? ›

The 7 Steps of Basic First Aid
  • Step 1: Danger.
  • Step 2: Response.
  • Step 3: Send for help.
  • Step 4: Airway.
  • Step 5: Breathing.
  • Step 6: CPR.
  • Step 7: Defibrillator.

What are the 3 P's of first aid? ›

The PPP acronym in first aid stands for: Preserve Life. Prevent Deterioration. Promote Recovery.

What are the 6 steps or actions to take in emergency? ›

What are the Six Priorities in an Emergency Situation?
  • Stop to assess the situation – watch out for danger. ...
  • Make sure it is safe to approach the scene. ...
  • Make the area safe. ...
  • Assess the victim. ...
  • Call for help.
  • Resuscitate and treat injuries as necessary.
21 Apr 2019

What are 3 things emergency response will ask? ›

number, name, nearest cross street, and locality. In rural areas it is important to give the full address and distances from landmarks and roads, not just the name of the property.


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