ServiceNow Application Development (2024)

FAQs

What is application development in ServiceNow? ›

ServiceNow Application Development empowers users to create custom applications within the ServiceNow platform. This capability allows organizations to tailor their solutions to specific business needs and enhance workflow efficiency.

To launch Guided App Creator, use the All menu to open System Applications > My Company Applications. In the Application Manager form header, click the Create new button. Guided App Creator opens in a dialog.

ServiceNow is a cloud-based software as a service (SaaS). Its primary purpose is to streamline workflow through automating business processes. You may excel in a ServiceNow developer role if you're interested in automation, software development, and business.

If you're new to ServiceNow or scripting, it's recommended to leverage the platform's documentation, community forums, and training resources to build your skills and knowledge. If your aim is to become a developer or architect, you would definitely need good knowledge of coding.

As a ServiceNow Developer, you'll participate in many aspects of the configuration and implementation of the ServiceNow platform, such as design, configuration, integrations, testing, and support.

ServiceNow uses industry-standard JavaScript to extend application functionality. ServiceNow APIs (Application Programming Interfaces) provide classes and methods to do things like: Interact with database tables: query, update, create, delete.

ServiceNow is built using Java and Tomcat web server running on Linux.

Application services are an interconnected pool of internal and external services businesses depend on to optimize, deploy, and manage applications.

Becoming a ServiceNow developer can be challenging, but it is not an impossible task. Most employers in this field look for candidates with a Bachelor's degree in computer science, IT or a related field.

Why is ServiceNow so popular? ›

One of the main reasons for ServiceNow's popularity is its versatility. The platform is highly customizable, allowing businesses to tailor it to their specific needs. ServiceNow can be used to automate workflows, manage incidents, requests, and changes, and provide real-time visibility into IT operations.

Thus, with such a huge demand of this service, the future of ServiceNow in India is highly promising and also is huge in terms of global standards too.

The three central offerings of ServiceNow are IT service management (ITSM), IT business management (ITBM), and IT operations management (ITOM). ServiceNow started life as a platform that solely provided IT solutions, with the capability to manage business processes arriving later on.

Support for ITSM

ServiceNow might be preferable if your organization heavily relies on ITSM and desires a unified IT and customer service platform. While robust in CRM, Salesforce may require additional integration efforts to achieve a similar level of cohesion with IT processes.

Application development, or app development, is the process of planning, designing, creating, testing, and deploying a software application to perform various business operations. It can be done by massive organizations with large teams working on projects or by a single freelance developer.

Application development can be defined as taking steps to build, test and deploy applications in a business setting. If a business or organization requires a specific type of application to be created, then the processes may differ.

A Application Developer translates client requirements into application features and ensures the timely delivery of fully functional software applications. They are responsible for understanding client needs, designing prototypes, writing code, performing testing, and maintaining technical documentation.