Restore previous purchase of Microsoft 365 apps or Copilot Pro for Mac, iPhone, or iPad (2024)

If you restored Microsoft 365orCopilot Pro from a backup, or you deleted and reinstalled your Microsoft 365apps and had purchased aMicrosoft 365or Copilot Prosubscription through the app store on your device, you might be able to restore the items you've previously paid for.

1. Sign out of the Microsoft 365app through which you made the In-App purchase.

   Tip:If you're not sure which app you made the purchase in, see Find out which app you used to make the purchase below.

   See Also

   What's the difference between Microsoft 365 and Office 2021?MS Office 2021 Vs Microsoft 365 Apps [Comparison guide 2024]2 Solutions to Transfer Microsoft Office to Another Computer [2024]We are sorry, the page you requested cannot be found

2. Close and re-open the app.

3. Click Restore previous purchase at the bottom of the Get started with Microsoft 365or Get Microsoft Copilot Prowindow.

   See Also

   We are sorry, the page you requested cannot be found
   

Find out which app you used to make the purchase

1. Use the app store app to review your subscriptions.

2. Sign in and look for a subscription starting with Microsoft 365orCopilot Pro under Active Subscriptions.For detailed instructions, see Manage subscriptions in the App Store on Mac orView or cancel app subscriptions on iPhone.

3. The app icon determines which application you used to purchase the subscription. In this example the icon is for Microsoft Word.