MCQ on Communication with Answers - Communication Skills in pdf (2024)

MCQ on Communication with Answers – Communication Skills in pdf for the students who are preparing for job interviews, academic exams, and competitive exams likeGATE, UGC, NET, CAT, MAT, CMAT, MAT, XAT, GMAT, GRE, IELTS, etc.

Communication Skills MCQs with Answers

1. ___ means communication without words.
a. Object communication
b. Written communication
c. Oral communication
d. Non-verbal communication
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Answer: (D)

2. The person who transmits the message is called ___.
a. channel
b. sender
c. receiver
d. response
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Answer (B)

3. ___ aims at making people work together for the common good of the organization.
a. communication
b. conversation
c. combination
d. connection
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Answer (A)

4. At each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.
a. sender
b. receiver
c. barrier
d. none of them
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Answer (C)

5. ___ describes all forms of human communication that are not verbal.
a. prosody
b.vocalics
c.haptics
d.para language
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Answer (D)

6. Normally communication is ___, wherein the information or message is transferred from one person to another.
a. impersonal
b. interpersonal
c. personal
d. important
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Answer (B)

7. A ___ connects the sender to the receiver.
a. Channel
b. Noise
c. Communication
d. feedback
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Answer (A)

8. The ___ in the usage of words may be a serious barrier to effective communication.
a. disturbance
b. discrimination
c. disorder
d. distortion
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Answer (D)

9. Most of us use ___ and ___ in addition to words when we speak.
a. words and gestures
b. gestures and body language
c. body language and posture
d. posture and eye gazing
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Answer (B)

10. ___ refers to pitch, loudness, duration, intonation and, tempo.
a. touches
b. prosody
c. gestures
d. haptics
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Answer (B)

11. In ___ main intention is to seek certain information which will be appreciated.
a. empathetic
b. comprehension
c. appreciative
d. therapeutic
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Answer (D)

12. Dialogic listening is also known as ___.
a. therapeutic
b. appreciative
c. relational
d. evaluative
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Answer (B)

13. ___ means looking quickly over a textbook to get a general superficial idea of the content.
a. scanning
b. extensive reading
c. skimming
d. intensive
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Answer (B)

14. ___ reading is ideal and helps comprehension
a. extensive
b. loud
c. intensive
d. silent
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Answer (D)

15. The second step in the SQ3R of reading is ___.
a. survey
b. question
c. read
d. review
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Answer (B)

16. While making a slide the number of words should be limited to a maximum of ___ per slide.
a. seven
b. nine
c. eight
d. ten
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Answer (D)

17. A business proposal from a branch manager of a company to the managing director of the company is an example of horizontal communication. ((True / False).
Show Answer

Answer (FALSE)

18. ___ is the full form of the abbreviation TQM.
a. team quality management
b. total quality management
c. total quality manager
d. total quality management
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Answer (D)

19. Communication that takes place between the members of an organization within itself is ___.
a. external
b. formal
c. informal
d. internal
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Answer (D)

20. Informal meetings mark the ___ of the problem.
a. immediately
b. immediacy
c. importance
d. improvement
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Answer (C)

21. ___ is sent to a specific group of people whereas ___ may be meant for the general public.
a. notice, memo
b. memo, circular
c. notice, circular
d. circular, notice
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Answer (D)

22. The problem with proofreading is that you will have to be good at ___ and ___.
a. spelling, punctuation
b. pronunciation, spelling
c. punctuation, pronunciation
d. paraphrasing, spelling
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Answer (A)

23. Every sentence has two essential parts a ___ and a ___.
a. clause, predicate
b. subject, phrase
c. predicate, subject
d. subject, clause
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Answer (C)

24. Oral communication ensures___ and ___.
a. fluency; speed
b. adequate attention; immediate response
c. speedy interaction; immediate response
d. speed; attention
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Answer (B)

25. Find out errors:
Either the manager or their subordinates failed in his duty.
a. either- neither, or- nor
b. their- his, his- their
c. failed- fails, subordinates- subordinate
e. the- a in- for
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Answer (B)

26. As a means of communication, e-mails have features of the immediacy of both ___ and ___.
a. reading, receiving
b. writing, sending
c. calling, receiving
d. receiving, sending
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Answer (D)

27. Unclarified assumptions in communication can lead to ___ and ___.
a. premature evaluation, poor listening
b. lack of planning, physical barriers
c. information overload, selective perception
d. confusion, misunderstanding
Ans: D

28. A resume needs conceptualization of your ___ and___ all into one document.
a. objectives, experiences
b. projects, skills
c. accomplishments, experiences
d. skills, aims
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Answer (C)

29. The semantic markers used to express time relationship are:
a. next, after
b. after, consequently
c. hence, to summarize
d. while, because
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Answer (A)

30. ___ and ___ are acted as barriers to communication.
a. semantic distortions, lack of planning
b. sender, receiver
c. channel, message
d. feedback, the sender
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Answer (A)

31. When a word that has a silent “e” at the end combines with an ending that starts a vowel, the final “e” is ___, for example, the surprise gives you ___.
a. unchanged, surprising
b. dropped, surprising
c. deleted, surprising
d. changed, surprising
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Answer (B)

32. The primary goal of communication is to ___.
a. to create barriers
b. to create noises
c. to effect a change
d. none of these
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Answer (C)

33. Communication through ___ and ___ is called verbal communication
a. written material and gestures
b. gestures and spoken words
c. spoken words and written material
d. body language and gestures
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Answer (C)

34. ___ is an exchange of facts, ideas, opinions, or emotions by two or more persons.
a. communication
b. combination
c. conversation
d. connection
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Answer (A)

35. The ___ of the correct channel depends on the situation under which the communication takes place.
a. chance
b. choice
c. change
d. channel
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Answer (B)

36. ___ is the study of touches as non-verbal communication.
a. haptics
b. body language
c. gestures
d. prosody
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Answer (A)

37. The fourth step in the SQ3R technique of reading is ___.
a. recall
b. review
c. survey
d. reading
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Answer (A)

38. ___ is an announcement sheet that is sent to a specific group of people.
a. notice
b. memo
c. circular
d. letter
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Answer (C)

39. ___ is essentially a statement of facts of a situation, project process, or test and it should be supported by.
a. notice, proof
b. technical report, evidence
c. memo, information
d. letter, documentors
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Answer (B)

40. ___ is done when you need to continue learning and studying that you develop your own thinking and skills.
a. professional reading
b. action
c. extensive
d. intensive
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Answer (A)

41. ___ and ___ as visual aids should contain the minimum information necessary.
a. flip charts slide
b. PowerPoint, overhead projects
c. video, film
d. overhead projects, slides
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Answer (D)

42. Too much of ___ communication in the workspace may also prove ___. It may lead to negligence of work.
a. formal, positive
b. informal, negative
c. verbal, positive
d. non-verbal, negative
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Answer (B)

43. Communication helps managers utilize ___ and ___ in the most effective and efficient manner.
a. employees, organization
b. control, evaluation of performance
c. plans, goals
d. manpower, resources
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Answer (D)

44. The most crucial part of the ___ process is thinking of converting to ___ what one hears.
a. reading, understanding
b. speaking, meaning
c. hearing, interpreting
d. listening, meaning
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Answer (D)

45. Language of a memo should be ___ and ___ to understand.
a. indirect, personal
b. direct, concise
c. lucid, easy
d. concise, difficult
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Answer (C)

46. What is the full form of R&D:
a. resources and development
b. recharge and discard
c. research and demand
d. research and development
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Answer (D)

47. Find out the errors:
Besides being good at tennis, he is also an excellent player of golf.
a. good- better, being- been
b. beside- besides, in- at
c. excellent- intelligent, besides – besides
d. in- at, being- been
Show Answer

Answer (B)

48. In letter writing, ___ indicates to the reader of the letter what the ___ is about.
a. salutation, letter
b. subject, notice
c. body, memo
d. subject, letter
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Answer (D)

49. While using overhead projectors, you can reveal the information line by using an ___ sheet to over the ___.
a. opaque, flip chart
b. translucent, transparency
c. transparent, slide
d. opaque, transparency
Show Answer

Answer (D)

50. A press release is a ___ news ___ story, written in ___ person that seeks to demonstrate to an editor or reporter the newsworthiness of a particular person, event, service, or product.
a. false, first
b. pseudo, third
c. real, second
d. original, third
Show Answer

Answer (B)

51. Complete the following statements with appropriate conjunctions:
1. ___ he worked hard, he failed.
2. I cannot lift the box ___ it is very heavy.
3. The current status report has been attaché, ___ I have highlighted the important figures.
4. ___ we have no money, we cannot buy it.
a. although, because, and, since
b. since, and, although, because,
c. because, since, and, although
d. and, although, since, because
Show Answer

Answer (A)

52. Which one of the following is correct: the process of communication.
a. encoding, receiver, message, response, feedback, the sender
b. sender, encoding, message, decoding, receiver, response, feedback
c. sender, response encoding, message, decoding, receiver, feedback
d. sender, decoding, message, encoding, receiver, response, feedback
Show Answer

Answer (B)

53. Say whether true or false:
1. use simple language without clichés while writing a memo.
2. Minutes are submitted by the name of the typist who has typed the minutes.
3. The minutes of the meeting should contain the point of view of the minute taker
4. You can use tables and charts in a memo.
a. false, true, true, false
b. true, false, false, true
c. false, true, true, true
d. false, false, false
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Answer (B)

54. What is the full form of FOB:
a. fire on board
b. free on broad
c. free onboard
d. free of the board
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Answer (C)

55. Match the following body language gestures with their meanings:
(1) rolling one’s eyes a. lack of confidence
(2) nodding b. exasperation
(3) the crossing of arms c. confirmation
(4) shaking of legs d. defensive
a. 1- d, 2- c,3- b, 4- a
b. 1-c,2-a,3-d,4-b
c. 1-b,2-c,3-d,4-a
d. 1-a,2-b,3-c,4-d
Show Answer

Answer (C)

56. One of the great tools that are used to handle complaining customers is the technique of BLAST. The acronym stands for:
a. believe, listen, apologize, satisfy, treat
b. believe, listen, apologize, suggest, thank
c. believe, listen, apologize, satisfy, thank
d. believe, list, apologize, satisfy, thank
Show Answer

Answer (C)

57. Which of the following statements are true?
1. in oral communication, there is a possibility of immediate response.
2. if one wants to have effective communication, one should be egoistic.
3. Oral communication always saves time.
4. Never leave a caller on hold.
a. false, true, true, false
b. true, false, false, true
c. true, true, false, false
d. false, false, true, false
Show Answer

Answer (B)

58. Which one of them are types of listening:
1. comprehension listening
2. critical listening
3. evaluative listening
4. intensive listening
a. 1,2,3
b. 2, 3, 4
c.3, 4, 1
d. 4, 2, 1
Show Answer

Answer (A)

59. SQ3R Technique of reading stands for:
a. Survey, Question, read, recall, review.
b. survey, quotient, read, review, recall
c.Survey, question, relief, recall, read
d. Survey, question, recall, review, read
Show Answer

Answer (A)

60. The semantic markers used to indicate illustration and examples are :
(1) first and foremost (2) for example (3) let’s take for example (4) for instance
a. 1,2,3
b. 2,3,4
c.3,4,1
d. 4,1,2
Show Answer

Answer (B)

61. Which of the following statements is true about Powerpoint slides:
1. all the slides must be part of a simple PowerPoint file as it saves time.
2. Use fonts that will get distorted while processing.
3. Keep images away from the edges of a slide as they may get cropped while mounting the slide.
4. If you are preparing for a 35 mm image the PowerPoint slides must not be formatted for 35 mm.
a. true, true, true, true
b. true, false, true, false
c.false, true, false, true
d. false, true, true, false
Show Answer

Answer (A)

62. Which one of them is a type of reading?
1. extensive reading,
2. evaluative reading
3. scanning
4. intensive reading
a. 1,2,3
b. 1,3,4
c. 2,3,4,
d. 1,2,4
Show Answer

Answer (B)

63. While composing a ___ message, only keywords and ___ are used. Function words such as ___ and ___ should not be included.
a. telephonic, structures, conjunctions, prepositions
b. face-to-face, signs, articles, nouns
c.formal, symbols, nouns, pronouns
d. telegraphic, phrases, articles, prepositions.
Show Answer

Answer (D)

64. What is the full form of RSI:
a. Repetition Strain Injury
b. Repetitive Strain Inquiry
c.Repetitive Stress Injury
d. Repetitive Strain Injury
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Answer (D)

65. Which one of the following is the correct structure of the letter:
a. address, date, body, subject, signature, enclosure,
b. address of the applicant, date, salutation, subject, body, signature, enclosure
c. address, salutation, date, body, subject, enclosure, signature
d. address, date, subject, body, salutation, enclosure, signature
Show Answer

Answer (B)

66. While communication with the ___, ___ phrases and ___ have to be used in their ___ contexts.
a. customers, polite, expressions, appropriate
b. relatives, harsh, gestures, inappropriate
c. Subordinates, impolite, impressions, true
d. audience, rude, dialogues actual
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Answer (A)

67. ___ is the most important aspect of style in a language.
a. alphabets
b. articles
c. punctuation
d. nouns
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Answer (C)

68. ___ is a means of making ideas and thoughts clearer and easier to grasp by breaking them down into logical units
a. Writing
b. Punctuation marks
c. Pronunciation
d. Grammar
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Answer (B)

69. Punctuation decides the combination of two words to make a ___
a. Letter
b. Memo
c. Report
d. Phrase or clause
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Answer (D)

70. ___ is also called “Period in American English.
a. Comma
b. Exclamation
c. Full stop
d. Semicolon
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Answer (C)

71. While a dash is used to separate two words, ___ is used to unite them
a. Comma
b. Exclamation
c. Hyphen
d. Semicolon
Show Answer

Answer (C)

72. ___ is used to separate clauses of a compound sentence when they have a comma
a. Colon
b. Semicolon
c. Parenthesis
d. Hyphen
Show Answer

Answer (B)

73. The forum where people sit together and discuss a topic with the common objective of finding a solution for a problem is called ___
a. Interview
b. Drama
c. Play
d. Group Discussion
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Answer (D)

74. ___ is the person who coordinates the group discussion
a. Manager
b. Timekeeper
c. Moderator
d. Leader
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Answer (C)

75. A ___ is a narration of a situation or an event
a. Case
b. Report
c. Letter
d. Interview
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Answer (A)

76. Back straight, and arms and legs uncrossed, indicates a ___ posture
a. Closed
b. Tensed
c. Open
d. Relaxed
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Answer (C)

77. The ___ is used to indicate possession and contraction in sentence
a. Comma
b. Apostrophe
c. Full stop
d. Quotation Marks
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Answer (B)

78. ___ encloses the words of a speaker.
a. Quotation Marks
b. Comma
c. Full stop
d. Apostrophe
Show Answer

Answer (A)

79. ___ pertains to the “what to say” aspect of the group discussion
a. Group Behaviour
b. Appearance
c. Manners
d. Knowledge of the content
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Answer (D)

80. Group discussion is arranged in order to measure certain ___ of the participants, which are otherwise difficult to identify and time-consuming to assess.
a. Caste
b. Traits and qualities
c. Complexion
d. Religion
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Answer (B)

81. ___ is mainly used to introduce words that explain, amplify or interpret what precedes it
a. Colon
b. Semicolon
c. The hyphen
d. Full stop
Show Answer

Answer (A)

82. ___ can be used to show the omission of a verb in a sentence
a. Comma
b. Colon
c. Full stop
d. The hyphen
Show Answer

Answer (A)

83. To separate a noun clause preceding a verb ___ is used
a. Full stop
b. Quotation Mark
c. Dash
d. Comma
Show Answer

Answer (D)

84. Showing direction to a group requires the following quality
a. Leadership
b. Good Appearance
c. Open body language
d. Communication skills
Show Answer

Answer (A)

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