LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).
Hassle-free webinar software. Discover GoTo Webinar.
We are currently experiencing an unplanned outage for this product. View Service Status
Join a Webinar
Learn how to join from your preferred method whether it's the desktop app, Chrome- or Edge-based web browser, or the GoTo mobile app.
Notice: Seeing something different? You may be on joining from our new GoTo app. This article addresses the classic platform. View How do I join a webinar in GoTo? for the steps you need.
Before you begin: As an attendee, you do not need an account with us and you do not have to sign in! Just be sure to register for the session beforehand. We also recommend running a system check to make sure your system is supported and to avoid any delays.
GoTo Webinar will automatically launch you into the session using the best option for you, depending on the webinar type and your operating system. Learn more about the available join options here. You can join the designated session within an hour of the scheduled start time, at which point you will see the "Waiting for organizer" screen until the session begins. If you are the organizer (host) of this session and you see the "Waiting for organizer" screen, go ahead and sign in to launch the session.
=
Use the webinar link
- From your confirmation email, select Join Webinar.
- Optional: From the preview window, customize your audio, camera, and performance preferences. These settings can be changed during the session as well (and the available options will depend on your experience, whether it's the classic v10 or GoTo version). You can also test your mic and speakers before joining.
Note: If you are not prompted with this window and taken to a browser instead, you are joining a different type of webinar that only allows computer audio. Please hold until the organizer starts the webinar. If you do not reach the pre-session window or a browser at all, there was an issue along the way. Make sure you meet the minimum system requirements.
- Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).
Note: If you see Join with password, then the organizer has added a password to the webinar that you need to enter before you can join. Check the webinar invitation for the password or contact your organizer directly. We do not store that information for security purposes.
- Optional: If you joined the session from the browser, you can select > Invite People to invite others at any time during the session.
> Invite PeopleUse the webinar ID in a browser
The webinar ID is synonymous with session ID and access code. It can be found in your confirmation email or any of the reminder emails. If you need this information, request it from the organizer directly. Remember, GoTo Webinar automatically chooses the best join method for you depending on your system and the type of webinar you are joining. However, if you are in a locked-down environment or simply prefer joining from the web, try this workaround.
- From a Chrome or Edge based browser, open https://www.goto.com/webinar/join.
- Enter the 9-digit ID and the email address you used during registration.
- Select Join Webinar.
Note: If you see Join with password, then the organizer has added a password to the webinar that you need to enter before you can join. Check the webinar invitation for the password or contact your organizer directly. We do not store that information for security purposes.
- Optional: From the preview window, customize your audio, camera, and performance preferences. These settings can be changed during the session as well (and the available options will depend on your experience, whether it's the classic v10 or GoTo version). You can also test your mic and speakers before joining.
Note: If you are not prompted with this window and taken to a browser instead, you are joining a different type of webinar that only allows computer audio. Please hold until the organizer starts the webinar.
If you do not reach the pre-session window or a browser at all, there was an issue along the way. Make sure you meet the minimum system requirements. If you do indeed see this page, please note that although you can manage your audio and camera settings here, you are not actually able to unmute or share your camera during the real session as an attendee. If you do not see the camera preview page, you will need to join using another method (desktop or mobile app).
Use the webinar ID in the mobile app
Before you begin: Download the GoTo mobile app.
The webinar ID is synonymous with session ID and access code. It can be found in your confirmation email or any of the reminder emails. If you need this information, request it from the organizer directly.
- Open the GoTo mobile app.
- If you are not signed in, select Join a session.
- If you are signed in, select Meetings > + > Join a session.
- Enter the webinar ID and select Join.
Note: If you see Join with password, then the organizer has added a password to the webinar that you need to enter before you can join. Check the webinar invitation for the password or contact your organizer directly. We do not store that information for security purposes.
- Optional: From the preview window, customize your audio, camera, and performance preferences. These settings can be changed during the session as well (and the available options will depend on your experience, whether it's the classic v10 or GoTo version). You can also test your mic and speakers before joining.
Note: If you are not prompted with this window and taken to a browser instead, you are joining a different type of webinar that only allows computer audio. Please hold until the organizer starts the webinar. If you do not reach the pre-session window or a browser at all, there was an issue along the way. Make sure you meet the minimum system requirements.
If the webinar is no longer available, it is either because the session has been canceled (you should have received a cancelation email in this case) or the recording link is not active. In either case, please contact the organizer directly to see about rescheduled sessions or for help accessing any recordings.
Use the webinar ID in the desktop app
Before you begin: Download the desktop app.
The webinar ID is synonymous with session ID and access code. It can be found in your confirmation email or any of the reminder emails. If you need this information, request it from the organizer directly.
- Right-click the Daisy icon in the system tray (Windows) or toolbar (Mac).
- Select Join.
- Enter the session ID.
- Select Join again.
Note: If you see Join with password, then the organizer has added a password to the webinar that you need to enter before you can join. Check the webinar invitation for the password or contact your organizer directly. We do not store that information for security purposes.
- Optional: From the preview window, customize your audio, camera, and performance preferences. These settings can be changed during the session as well (and the available options will depend on your experience, whether it's the classic v10 or GoTo version). You can also test your mic and speakers before joining.
Note: If you are not prompted with this window and taken to a browser instead, you are joining a different type of webinar that only allows computer audio. Please hold until the organizer starts the webinar. If you do not reach the pre-session window or a browser at all, there was an issue along the way. Make sure you meet the minimum system requirements.
If the webinar is no longer available, it is either because the session has been canceled (you should have received a cancelation email in this case) or the recording link is not active. In either case, please contact the organizer directly to see about rescheduled sessions or for help accessing any recordings.
