Crisis Intervention Team (CIT) Programs (2024)

The lack of mental health crisis services across the U.S. has resulted in law enforcement officers serving as first responders to most crises. A Crisis Intervention Team (CIT) program is an innovative, community-based approach to improve the outcomes of these encounters.

In over 2,700 communities nationwide, CIT programs create connections between law enforcement, mental health providers, hospital emergency services and individuals with mental illness and their families. Through collaborative community partnerships and intensive training, CIT improves communication, identifies mental health resources for those in crisis and ensures officer and community safety.

The Benefits Of CIT

Not only can CIT programs bring community leaders together, they can also help keep people with mental illness out of jail andintreatment, on the road to recovery. That’s because diversion programs likeCIT reduce arrests of people with mental illnesswhile simultaneously increasing the likelihood that individualswill receive mental health services. CIT programs also:

NAMI promotes the expansion of CIT programs nationwide by providing NAMI Affiliates and State Organizations, local law enforcement, mental health providers and other community leaders with information and support about CIT implementation. NAMI also works with local and national leaders to establish standards and promote innovation in CIT.

Become An Advocate

Whether you are a law enforcement officer, mental health professional, elected official or person directly affected by mental illness, you can become an advocate for changing the way your community responds to mental heal crisis. Learn more about bringing CIT to your community or other efforts to improve mental health services.Reach out to your NAMI Affiliate or State Organizationto identify these efforts. To keep up to date on national advocacy, joinour advocacy list.

Share Your Story

During the 40-hour CIT training for law enforcement, individuals and family members share their personal stories of lived experience with mental illness. It is an opportunity for officers to hear powerful and unique stories that help increase their understanding of mental illness and empathy, and is often identified as a favorite part of the CIT training.NAMI Sharing Your Story with Law Enforcement (SYSLE)is a presentation program that prepares individuals and family members to share their personal stories with a law enforcement audience either during a CIT training or another similar opportunity.

Additional Resources

NAMI and our national partners have developed many resources to support local communities to start or enhance their CIT programs:

  • Crisis Intervention Team (CIT) Programs: A Best Practice Guide for Transforming Community Responses to Mental Health Crises: Developed by CIT International, this guide shares best practices for starting and sustaining CIT programs.
  • CIT Coordinators Guide: Guidance for CIT coordinators who have invited a peer or family member to share their personal mental health story during a CIT training.
  • CIT for Youth Guide: Tools to helplocal communities develop CIT programs to respond to youth and young adults who are experiencing a mental health crisis.
  • Key Stakeholders:Aresource tohelp think throughthe stakeholders that are important to effectively addressing your community’s response to mental health crisis.
  • Police Mental Health Collaboration (PMHC) Toolkit:A resource supported by the Bureau of Justice Assistance at the U.S. Department of Justice toprovidecommunities with best practices and other resources for addressing law enforcement’sresponse to mental health crises.

NAMI National does not provide CIT training or technical assistance related to CIT programs. For additional information and to be connected to resources to help bring a CIT program to your community, visitCIT International, the leading national organization promoting best practices in Crisis Intervention Team (CIT) programs. You can also contactyour local NAMIto identify opportunities in your community.

Crisis Intervention Team (CIT) Programs (2024)

FAQs

What is the CIT model of the crisis intervention team? ›

The CIT Model promotes strong community partnerships among law enforcement, behavioral health providers, people with mental and substance use disorders, along with their families and others.

What does CIT stand for crisis intervention? ›

A Crisis Intervention Team (CIT) is a self-initiated community partnership between local law enforcement, county health services, mental health advocates, and mental health consumers. It is designed to address the needs of mental health consumers who enter the judicial system during a crisis state.

What is CIT and how does it work? ›

A CIT officer responds to crisis calls involving mental health and/or substance use emergencies. CIT officers aim to de-escalate, assess, and divert to behavioral health services and support, when appropriate.

What does CIT training consist of? ›

Crisis Intervention Team Training

The course emphasizes understanding of mental illness and incorporates the development of communication skills, practical experience and role-playing. Officers are introduced to mental health professionals, consumers and family members both in the classroom and through site visits.

What are the four 4 goals of crisis intervention? ›

Identifying the main problems, including what precipitated the crisis. Reducing the intensity of thoughts, emotions, and behaviors related to the crisis. Fostering the return of pre-crisis functioning. Teaching emotional self-regulation.

What are the benefits of CIT? ›

Through collaborative community partnerships and intensive training, CIT improves communication, identifies mental health resources for those in crisis and ensures officer and community safety.

What are the typical parts of a crisis intervention team? ›

Adult CIT has three key components: A community collaboration between mental health providers, law enforcement personnel, family and consumer advocates, and other stakeholders. Representatives from these stakeholder groups form a steering committee or advisory group.

What are the five techniques of crisis intervention? ›

Crisis Intervention Techniques are varied and can be adapted for different crises. These include techniques such as reality testing, active listening, problem-solving, empathic responding, providing support, and offering resources.

Are CIT programs effective? ›

Studies generally support that CIT has beneficial officer-level outcomes, such as officer satisfaction and self-perception of a reduction in use of force.

What is a CIT service? ›

Cash-in-transit (CIT) or cash/valuables-in-transit (CVIT) is the physical transfer of banknotes, coins, credit cards and items of value from one location to another.

What does a CIT coordinator do? ›

The CIT Coordinator serves as a community liaison representing both law enforcement and other community partnerships to the citizens.

What are the benefits of crisis intervention training? ›

The Benefits Of CIT
  • Give police officers more tools to do their job safely and effectively. Research shows that CIT is associated with improved officer attitude and knowledge about mental illness. ...
  • Keep law enforcement's focus on crime. ...
  • Produce cost savings.

What is crisis management in mental health? ›

Crisis intervention is a short-term management technique designed to reduce potential permanent damage to an individual affected by a crisis. A crisis is defined as an overwhelming event, which can include divorce, violence, the passing of a loved one, or the discovery of a serious illness.

What are the effects of crisis intervention team training for police? ›

CIT has been found to have a positive effect on self-reported officer attitudes toward individuals with mental illness, knowledge of mental illness, and readiness to respond to mental health crises (Compton et al., 2008, 2014a, 2014b).

What is the role of a CIT coordinator? ›

Example of Duties

Supervise the CIT program and its 90+ officers and dispatchers. Create operating policies, budgets, and write comprehensive grant reports. Develop the oral board selection process, assist in interviews, and recommend CIT applicants to Captain of Patrol for final selection.

What are the two models of crisis intervention? ›

Crisis Intervention Models
  • ABCD Crisis Intervention.
  • Critical Incident Stress Management (CISM)
  • NOVA Crisis Intervention.
  • Psychological First Aid (PFA)

What is the Memphis CIT model? ›

The Memphis Crisis Intervention Team (CIT) is an innovative police based first responder program that has become nationally known as the "Memphis Model" of pre-arrest jail diversion for those in a mental illness crisis.

What does CIT stand for in medical terms? ›

A Community Intervention Team (CIT) is a specialist, health professional team which provides a rapid and integrated response to a patient with an acute episode of illness who requires enhanced services/acute intervention for a defined short period of time.

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