To give you the right contact details for your account, we need to know what your account number starts with.
My account number starts with...
- All customers
- 67
- A
- Don't know
FAQs
Before you call us, why not check out our FAQs
MyAccount
Skip the queue, submit your meter readings, view your bills, change your details, switch your product and more - all in one place.
WhatsApp
Whatsappyour query to us on 07360542171(1), then get on with your day. We'll get back as soon as we can.
Point your phone camera at the QR code to start a text message.
Just confirm you want to open a message when you see the notification.
Text
Text your query to us on 07360542171(1), then get on with your day. We'll get back as soon as we can.
Point your phone camera at the QR code to start a text message.
Email
Email your query to
SMECustomerServices@edfenergy.com- please include your account number
Call
Business customer services
- 0333 200 5103(2)
Calling from abroad
- +44 203 995 2452(2)
Mon - Fri 8am - 6pm
Business sales
- 0333 009 7085(2)
Mon - Thurs 9am - 6pm
Friday 9am - 5pm
Business movers
0333 009 7115(2)
Mon - Thurs 9am - 6pm
Friday 9am - 5pm
Business meter reading
- 0333 200 5108(2)
24hr
FAQs
Before you call us, why not check out our FAQs
MyAccount
Skip the queue, submit your meter readings, view your bills, change your details and more - all in one place.
Text
Text your query to us on 07782 569959(1), then get on with your day. We'll get back as soon as we can.
Or use the QR code to start your message
Point your phone camera at the QR code to start a text message.
Email
Email your query tohellobusiness@edfenergy.com- please include your account number and we'll get back to you shortly.
Call
Speak to one of our energy specialists by calling 0330 912 9959(3) betweenMonday to Thursday 8am and 6pm; Friday 8am and 4pm, weekends closed.
For business sales please call 0333 009 7095(4) between 9am and 6pm Monday to Thursday, 9am and 5pm on Friday, weekends closed.
You can find your account number on your bills and inMyAccount.
FAQs
Before you call us, why not check out our FAQs
MyAccount
Skip the queue, submit your meter readings, view your bills, change your details, switch your product and more - all in one place.
WhatsApp
Whatsappyour query to us on 07360542171(1), then get on with your day. We'll get back as soon as we can.
Point your phone camera at the QR code to start a text message.
Just confirm you want to open a message when you see the notification.
Text
Text your query to us on 07360542171(1), then get on with your day. We'll get back as soon as we can.
Point your phone camera at the QR code to start a text message.
Email
Email your query to
SMECustomerServices@edfenergy.com- please include your account number
Call
Business customer services
- 0333 200 5103(2)
Calling from abroad
- +44 203 995 2452(2)
Mon - Fri 8am - 6pm
Business sales
- 0333 009 7085(2)
Mon - Thurs 9am - 6pm
Friday 9am - 5pm
Business movers
0333 009 7115(2)
Mon - Thurs 9am - 6pm
Friday 9am - 5pm
Business meter reading
- 0333 200 5108(2)
24hr
