Azure AI Bot Service | Microsoft Azure (2024)

Table of Contents
Build conversational experiences with Power Virtual Agents and Azure AI Bot Service Build bots quickly Improve your bot applications over time Create multimodal and multichannel experiences Scale safely with centralized management Collaboratively build bots with fusion teams Extend your reach with multiple channels and languages A Developer's Guide to Building AI Applications Fuel App Innovation with Cloud AI Services Comprehensive security and compliance, built in Azure AI Bot Service pricing Get started with an Azure free account Customers building conversational AI with Power Virtual Agents andAzure AI Bot Service Resources and documentation Bot building with fusion teams Samples and learning modules Community and support Frequently asked questions about Azure AI Bot Service Ready when you are—let’s set up your Azure free account FAQs

Azure AI Bot Service | Microsoft Azure (1)

Design and build enterprise-grade conversational AI bots.

Try Azure for free Create a pay-as-you-go account

Azure AI Bot Service | Microsoft Azure (2)

Build conversational experiences with Power Virtual Agents and Azure AI Bot Service

Azure AI Bot Serviceprovides an integrated development environment for bot building. Its integration withPower Virtual Agents, a fully hosted low-code platform, enables developers of all technical abilities build conversational AI bots—no code needed.

Video container

Learn how Power Virtual Agents is evolving to enable better collaboration between professional developers and business users to build chatbots

Azure AI Bot Service | Microsoft Azure (3)

Build bots quickly

Make, test, and publish bots using a low-code graphical interface.

Azure AI Bot Service | Microsoft Azure (4)

Improve your bot applications over time

Automatically track critical bot telemetry and identify future topics.

Azure AI Bot Service | Microsoft Azure (5)

Create multimodal and multichannel experiences

Connect to channels such as telephony and Microsoft Teams with minimal code changes.

Azure AI Bot Service | Microsoft Azure (7)

Collaboratively build bots with fusion teams

The integration ofAzure AI Bot Service and Power Virtual Agents enables a multidisciplinary team with a range of expertise and abilities to build bots inside a single software as a service (SaaS) solution. Fusion teams can easily extend bots for complex scenarios with Bot Framework Composer.

Learn more

Azure AI Bot Service | Microsoft Azure (8)

Azure AI Bot Service | Microsoft Azure (9)

Azure AI Bot Service | Microsoft Azure (10)

Extend your reach with multiple channels and languages

Configure chatbots to engage with customers and employees in a wide range of languages and channels including websites, mobile apps, Facebook, and Microsoft Teams.

Learn more

Azure AI Bot Service | Microsoft Azure (11)

A Developer's Guide to Building AI Applications

Learn how to create your first conversational AI application withAzure AI Bot Service and Power Virtual Agents.

Azure AI Bot Service | Microsoft Azure (12)

Fuel App Innovation with Cloud AI Services

Learn five key ways to get started with AI and realize value quickly.

Comprehensive security and compliance, built in

  • Microsoft invests more than $1 billion annually on cybersecurity research and development.

Azure AI Bot Service | Microsoft Azure (13)

Azure AI Bot Service | Microsoft Azure (14)

Azure AI Bot Service | Microsoft Azure (15)

Azure AI Bot Service | Microsoft Azure (16)

  • We employ more than 3,500 security experts who are dedicated to data security and privacy.

Azure AI Bot Service | Microsoft Azure (17)

Azure AI Bot Service | Microsoft Azure (18)

  • Azure has more certifications than any other cloud provider. View the comprehensive list.

Learn more about security on Azure

See Also
13 Powerful Chatbot APIs for Your Business Website

  • Azure AI Bot Service | Microsoft Azure (25)

    Azure AI Bot Service pricing

    Azure AI Bot Servicepricing is based on the number of messages delivered using Premium channels. Standard channels are free.

    See Azure AI Bot Service pricing

Get started with an Azure free account

1

Azure AI Bot Service | Microsoft Azure (26)

Start free. Get$200credit to use within 30 days. While you have your credit, get free amounts of many of our most popular services, plus free amounts of 55+ other services that are always free.

2

Azure AI Bot Service | Microsoft Azure (27)

After your credit, move topay as you goto keep building with the same free services. Pay only if you use more than your free monthly amounts.

3

Azure AI Bot Service | Microsoft Azure (28)

After 12 months, you'll keep getting 55+ always-free services—and still pay only for what you use beyond your free monthly amounts.

Customers building conversational AI with Power Virtual Agents andAzure AI Bot Service

Azure AI Bot Service | Microsoft Azure (34)

PwC simplifies data retrieval

PwC adopted Power Virtual Agents to help non-technical teams easily spin up bots across the organization's repositories and automate content search and improve learning and development.

Read the story

Azure AI Bot Service | Microsoft Azure (35)

Azure AI Bot Service | Microsoft Azure (36)

Giving fans the info they want when they want it

The Miami Dolphins created a chatbot that has handled 40,000 conversations with fans, resolving 97 percent of inquiries, while increasing customer satisfaction.

Read the story

Azure AI Bot Service | Microsoft Azure (37)

Azure AI Bot Service | Microsoft Azure (38)

Helping employees to navigate the pandemic

The City of Ottawa was able to respond swiftly during a public health crisis to help employees stay connected, informed, and supported using Power Virtual Agents.

Read how

Azure AI Bot Service | Microsoft Azure (39)

Azure AI Bot Service | Microsoft Azure (40)

"One of the great things about Bot Service is that, out of the box, we could use it to quickly put together the basic framework for our bot."

Matt White, Marketing Manager, Personal Lines Acquisition Experience, Progressive Insurance

Read the story

Azure AI Bot Service | Microsoft Azure (41)

Azure AI Bot Service | Microsoft Azure (42)

"We used Azure AI Services and Microsoft Bot Framework to deliver an instantly responsive, personal expert into our customers' pockets. Providing this constant access to help is key to our customer care strategy."

Paul Jacobs, Group Head of Operations Transformation, Vodafone

Read the story

Azure AI Bot Service | Microsoft Azure (43)

Back to tabs

Resources and documentation

Bot building with fusion teams

Learn more aboutPower Virtual Agents.

Read aboutthe future of bot building.

Please view theAzure AI Bot Service documentationhere.

Samples and learning modules

Learn how to build botsusing Power Virtual Agents.

Take aguided tourof Power Virtual Agents.

Read theDeveloper's Guide to Building AI Applications.

Community and support

Connect to the globalPower Virtual Agents community.

Ask questions and get support from Microsoft engineers and the open-source Bot Framework community onGitterandStack Overflow.

Frequently asked questions about Azure AI Bot Service

|

  • Start with teams that fuse diverse experiences, skillsets, and responsibilities and collaborate to build bots across low-code and pro-code platforms with Power Virtual Agents. You'll also have access to the Azure Bot Framework Composer at no extra cost.

  • Please view the Bot Framework SDK documentationhere.

  • Power Virtual Agents empowers fusion teams to seamlessly build secure and scalable virtual agents. Whether it's a simple FAQ or a complex conversational requirement, accelerate bot building with an intuitive world-class designer to respond to both customer and colleague needs. Power Virtual Agents supports rapid development, enabling makers to build without limits with the option to extend the sophistication by allowing pro-code users to create dialogs using the Azure Bot Framework Composer.

  • If the authoring canvases for Power Virtual Agents and Bot Framework Composer don't meet your needs, you can use Power Virtual Agents to call Bot Framework skills, extend them with bot applications built with Bot Framework, and leverage other Azure services.

Ready when you are—let’s set up your Azure free account

Try Azure for free

Azure AI Bot Service | Microsoft Azure (2024)

FAQs

What is Azure AI Bot service? ›

Azure AI Bot Service provides an integrated development environment for bot building. Its integration with Power Virtual Agents, a fully hosted low-code platform, enables developers of all technical abilities build conversational AI bots—no code needed. Video container. Play. Play Skip ahead to live broadcast.

Get More Info ›
Does Microsoft have an AI chatbot? ›

Microsoft allows you to customize Copilot's conversation style. At the start of a new conversation, you can choose between three styles to set the tone of the chatbot: More Creative makes the responses more original and imaginative. More Precise means the responses will be more accurate and brief.

Continue Reading ›
How do I make a chatbot with Microsoft Azure AI? ›

Create a bot
  1. In the QnA Maker portal, on the Publish page, select Create bot. ...
  2. A new browser tab opens for the Azure portal, with the Azure AI Bot Service's creation page. ...
  3. After the bot is created, open the Bot service resource.
  4. Under Bot Management, select Test in Web Chat.
Jan 19, 2024

Read The Full Story ›
What is Azure AI services? ›

Available Azure AI services
ServiceDescription
Azure AI SearchBring AI-powered cloud search to your mobile and web apps.
Azure OpenAIPerform a wide variety of natural language tasks.
Bot ServiceCreate bots and connect them across channels.
Content Moderator (retired)Detect potentially offensive or unwanted content.
15 more rows
Mar 19, 2024

Learn More Now ›
What is the use of Azure bot? ›

  • Build bots quickly. Make, test, and publish bots using a low-code graphical interface.
  • Improve your bot applications over time. Automatically track critical bot telemetry and identify future topics.
  • Create multimodal and multichannel experiences. ...
  • Scale safely with centralized management.

Continue Reading ›
What is the difference between Microsoft bot framework and Azure bot service? ›

What's the difference between Azure Bot Service and Bot Framework SDK and tools? Bot Framework is comprised of an open-source SDK and tools for end-to-end bot development. Microsoft Azure Bot Service helps you manage, connect, and deploy your bot across devices and popular channels.

View More ›
What is Microsoft's AI chatbot called? ›

What is Microsoft Copilot Studio? Copilot Studio is an end-to-end conversational AI platform that empowers you to create and customize copilots using natural language or a graphical interface.

Get More Info ›
How do I set up Azure bot service? ›

It also allows the user to communicate with the bot via several channels such as Web Chat.
  1. Go to the Azure portal.
  2. In the right pane, select Create a resource.
  3. In the search box enter bot, then press Enter.
  4. Select the Azure Bot card.
  5. Select Create.
  6. Enter the required values.
  7. Select Review + create.
Oct 17, 2022

See Details ›
What is Microsoft's new AI called? ›

Achieve anything you can imagine with your everyday AI companion. Download the Copilot app Try free version of Copilot. Get Copilot for your organization.

Explore More ›
Is Azure AI free? ›

These products are free up to the specified monthly amounts. Some are always free to all Azure customers, and some are free for 12 months to new customers only. Get personalized recommendations and best practices for Azure. Manage APIs across all platforms with a hybrid, multicloud platform.

View More ›

Does Azure have a chat bot? ›

Bot Services: Microsoft Azure offers Bot Services, which allow you to create, deploy, and manage bots in the cloud. These services include Azure Bot Service, which makes it easy to deploy bots to popular messaging platforms, and Azure Bot Framework, which provides additional capabilities for managing bots at scale.

Find Out More ›
Does OpenAI run on Azure? ›

Azure OpenAI is a new product offering on Azure.

Learn More Now ›
Which Azure AI service should you use? ›

Find the Azure service for your AI + machine learning needs
If you want toUse this
Build for mixed reality using AI sensorsKinect DK
Power genome sequencing and research insightsMicrosoft Genomics
Help protect consumers from potential fraud and phone scams with intelligent AI solutionsAzure Operator Call Protection
20 more rows

Read More ›
Is Azure AI worth it? ›

Favorable Review

Azure AI services is an outstanding tool, and it has been a critical solution for our transformation journey by leveraging the Artificial intelligence and machine learning to drive innovation, improve decision-making, and enhance customer experience.

Keep Reading ›
Does Azure support AI services? ›

Azure AI Speech

Use industry-leading AI services such as speech-to-text, text-to-speech, speech translation, and speaker recognition.

Read On ›
What is the function of AI bot? ›

AI chatbots are chatbots that employ a variety of AI technologies, from machine learning—comprised of algorithms, features, and data sets—that optimize responses over time, to natural language processing (NLP) and natural language understanding (NLU) that accurately interpret user questions and match them to specific ...

Discover More Details ›
What does a service bot do? ›

For example, customer service bots are available 24/7 and increase the availability of customer service employees. These programs are also called virtual representatives or virtual agents, and they free up human agents to focus on more complicated issues.

Know More ›
What is the use case of Azure OpenAI service? ›

Azure Open AI Industry Use cases
  • Aircraft company using to convert natural language to SQL for aircraft telemetry data.
  • Consulting service using Azure OpenAI Service to convert natural language to query propriety data models.

Show Me More ›
What is the difference between Azure bot service and Power Virtual Agent? ›

In summary, Azure Bot Service offers greater flexibility, control, and extensibility for developers who require custom code and advanced features, while Power Virtual Agents focuses on empowering non-technical users with a simplified, no-code approach and integration with common enterprise applications.

Keep Reading ›
Top Articles
Time Management Skills for a Resume: Examples & Definition
Top 19 Outsourcing Companies (2022 Guide)
Side Quests Every Wizard Should Do - Final Bastion
World Snooker Championship 2024 LIVE RESULTS: Ronnie O'Sullivan crashes OUT
Latest Posts
Introduction to Information Security Management Systems (ISMS)
Beginner’s Guide to Open Source Incident Response Tools and Resources - Cybersecurity Insiders
Article information

Author: Roderick King

Last Updated:

Views: 5854

Rating: 4 / 5 (51 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Roderick King

Birthday: 1997-10-09

Address: 3782 Madge Knoll, East Dudley, MA 63913

Phone: +2521695290067

Job: Customer Sales Coordinator

Hobby: Gunsmithing, Embroidery, Parkour, Kitesurfing, Rock climbing, Sand art, Beekeeping

Introduction: My name is Roderick King, I am a cute, splendid, excited, perfect, gentle, funny, vivacious person who loves writing and wants to share my knowledge and understanding with you.